SHIP & DELIVERY
We at Goa Bungy are committed to ensuring a seamless booking and product purchase experience for our customers. Please familiarize yourself with our shipping and delivery policy, fully compliant with the guidelines set by the Reserve Bank of India (RBI).
1. Booking Confirmation and Payment:
- Once the payment for your bungy jump tickets or related products is successfully processed, you will receive a booking confirmation via email. This confirmation serves as proof of your booking.
2. Secure Online Transactions:
- Goa Bungy utilizes trusted and secure payment gateways, strictly adhering to RBI regulations to guarantee the safety and confidentiality of your payment details during transactions.
3. Currency and Pricing:
- All prices for tickets and products are displayed in Indian Rupees (INR) and are inclusive of applicable taxes.
4. Shipping Methods and Associated Costs:
- All tickets and digital products are delivered electronically via email, incurring no additional shipping costs.
5. Estimated Delivery Times and Factors Affecting Them:
- For tickets, delivery is immediate and is dependent on successful payment confirmation.
- For physical products (if applicable), delivery timelines will be communicated during the purchase process. Factors affecting delivery include location, public holidays, and unforeseen circumstances.
6. Order Tracking Options and Instructions:
- For ticket purchases, tracking is not applicable as they are delivered via email immediately upon payment confirmation.
- For physical product purchases (if applicable), tracking details will be shared via email once the product is dispatched. Instructions for tracking and receiving the product will be provided accordingly.
7. Refund and Cancellation Process:
- Our refund and cancellation process adhere to RBI guidelines, ensuring transparency and compliance with all monetary transactions.
8. Dispute Resolution:
- In case of disputes related to payments or transactions, we follow RBI guidelines for dispute resolution, aiming to resolve any concerns promptly and fairly.
9. Contact and Customer Support:
- For any inquiries, concerns, or assistance regarding payments, ticketing, product delivery, or dispute resolution, please contact our customer support team. We are committed to addressing your queries in compliance with RBI guidelines.
We strive to provide a secure and reliable booking and purchasing experience, ensuring complete adherence to RBI mandates. If you have any questions or need further clarification regarding our shipping and delivery policy, feel free to reach out to us. Your satisfaction and safety are our utmost priority at Goa Bungy.